Refund policy

Last Updated: September 4, 2026

Due to the nature of our products all sales are final. We do not accept returns and do not offer refunds, exchanges, or store credit on any orders once a purchase is completed, except as described in this policy or as required by applicable law. Please review your cart and order details carefully before finalizing your purchase.

While all sales are final, we stand behind the quality of our books. If your order arrives damaged, defective, or incorrect (e.g., missing pages, printing errors, or the wrong book was sent), we will send you a replacement or, at our option, issue a refund a refund. 

Please contact us at ZephyrDaPoet@gmail.com within 5 days of delivery and include:

If your tracking status shows your package as delivered but you have not received it, or if your package appears lost in transit, please reach out to us at ZephyrDaPoet@gmail.com within 7 days of the estimated delivery date so we can investigate the matter with the shipping carrier. As stated in our Terms of Service, risk of loss passes to you when your order is delivered to the carrier. Any replacement or refund for a lost package is offered as a courtesy at our discretion.

Order Cancellations and Pre-Orders

Orders cannot be cancelled once placed. Please see our Cancellation Policy for details, including how pre-orders and shipping delays are handled.

Your Right Under Law

Nothing in this policy limits any right you have under applicable law, including your right to cancel for a full refund if we cannot ship your order within the time we stated.

If you have any questions or require assistance regarding this policy, please contact us at ZephyrDaPoet@gmail.com.